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HTR2023
HTR2023
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    • Home
    • About Us
      • HOW WE DO BUSINESS
      • MEET OUR TEAM
      • JOIN OUR TEAM
    • HTR'S Process
      • OUR PROVEN PROCESS
      • ASKING QUESTIONS
      • MEETING EXPECTATIONS
      • PRE-COSTRUCTION SERVICES
      • DESIGN SERVICES
      • FIXED PRICE PROPOSALS
    • Our Projects
      • OUR SERVICES
      • KITCHEN, BATH & EXTERIOR
      • ADDITIONS & RENOVATIONS
      • CUSTOM HOMES & FINISHES
    • Blog
    • Contact Us
    • Design Proposals
    • Rescources

  • Home
  • About Us
    • HOW WE DO BUSINESS
    • MEET OUR TEAM
    • JOIN OUR TEAM
  • HTR'S Process
    • OUR PROVEN PROCESS
    • ASKING QUESTIONS
    • MEETING EXPECTATIONS
    • PRE-COSTRUCTION SERVICES
    • DESIGN SERVICES
    • FIXED PRICE PROPOSALS
  • Our Projects
    • OUR SERVICES
    • KITCHEN, BATH & EXTERIOR
    • ADDITIONS & RENOVATIONS
    • CUSTOM HOMES & FINISHES
  • Blog
  • Contact Us
  • Design Proposals
  • Rescources

Learning and Improvement

the crew at HTR construction

We Invest in our Team

Our passion is for learning and improving the skills, behaviors and systems we use to ensure success. Knowing how important the projects we do are for each client, we train our team to ask the questions that matter to you while meeting the rigorous standards our systems call for. Our core focus is to develop Lead Carpenters, these individuals are responsible for running your project, keeping you informed and delivering on the promises we’ve made to you. And we understand there is always more to learn.

Engaged Team Members

Our lead-carpenter training in process!

We  support our team members with individualized coaching, training and  mentoring to keep our team in the field motivated to show up and do  their best every day.  We have systems in place to review your  project each week while developing each individual on our staff to  utilize their strengths and empower them to deliver on your project.  We  have bi- weekly, peer-to-peer LC training meetings where we discuss the  challenges that come with the projects we do, and get better each week  at handling them.  Our employees are committed to developing their careers and they are committed to serving our clients.


Project Debriefs

We review every project to see what we could have done better. In many cases, mistakes were made that were avoidable. Our focus is on not letting them happen again. As each team member gains experience and grows, the cumulative effect shows up for our clients as ever improving systems to train our team on the keys to success. Our client satisfaction survey helps us learn about our clients reality, and how to understand their needs and serve them better. 



Sample Documents

 We always provide documentation like these samples below to help plan your project, identify critical activities and ensure we finish your project on time and on budget.

HTR Pre-Construction Meeting Agenda (pdf)

Download

HTR Pre-Completion Meeting Agenda (pdf)

Download
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© 2023  HTR Construction, Inc.  

 

Phone: 781-275-3073 

Fax: 781-275-3074

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